COVID 19

Further to the news on Monday regarding the further restrictions enforced in order to tackle the spread of Coronavirus in the UK we are writing to our client base to advise of the changes we will need to make.

As a company STAC Climate Control are obliged to keep our customers and colleagues safe and following the Government advice we will be implementing the following regarding site visits:

– We will cover emergency call outs, for refrigeration systems such as fridges, freezers that you or your business rely on.
– We will attend breakdown call outs for air conditioning systems where they are your primary source of heating / cooling or are used for sensitive equipment such as server rooms.

If we do need to attend such a call out we will look to having minimal contact with other people and ensuring we keep to the social distancing rules. Frequent hand washing, sanitising of tools and general hygiene measures will be adhered to.

General

We will be open for normal office hours on our telephone line 01243 673675 for any queries, support and breakdowns that may be able to be rectified over the telephone or using video calling.

Whilst the state of the economy is unsure and we are only in the early days of this pandemic we would like to help customers to be prepared for reopening as quickly as possible when the time comes. So for those trying to plan ahead:

– In preparation for reopening of businesses we will be offering a full service for air conditioning systems where we will strip the whole system down and clean with specialist antibacterial coil cleaner, removing filters, disinfecting and sanitising.

– Provide estimates and quotations from building plans, videos and photos to help with anyone trying to plan ahead.

As the situation is ever changing we will be continuing to monitor and assess our procedures. We wish you the best of health and wellbeing and hope that you, your family and loved ones stay safe during these uncertain times.

All the team at
STAC Climate Control Ltd

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STAC Climate Control have over 20 years of experience in the refrigeration and air conditioning business, from portable air conditioning to large VRF systems, winery cooling systems to domestic fridges, ice machines to cellar coolers.

We can help with every stage: – Design
Installation
Repair
Servicing / Maintenance
Breakdown

All of our engineers are certified in the safe handling of refrigerants and F GAS registered.  We also pride ourselves in being a Certified Installer for Daikin Air Conditioning.

We pride ourselves in providing a prompt, reliable, efficient and friendly service and hope we can be of service to you.

Helping you keep your cool!