We can offer one-off breakdown call-outs as well as call outs for those customers with maintenance contracts. For clients with maintenance contracts we can offer out-of-hours cover.

We aim to attend site within 6 working hours of call-out i.e. if you call in the morning we will attend site by that afternoon, if you call in the afternoon we will attend site the next morning.

When there are especially busy periods the client who has a maintenance contract will take priority. However if you have a server room or a walk-in-freezer the potential loss to a business is greater than an administration office with a unit that isn’t cooling correctly. As each business is different we try to understand each individual need and respond accordingly.